Upcoming Offline Device Freeze report

The Upcoming Offline Device Freeze report shows all Windows and Mac devices with an activated Offline Freeze rule, and the date each device will be frozen if it remains offline. Specifically, the report uses each device's Last connected The date and time when a device's Secure Endpoint Agent last checked in to the Absolute Monitoring Center. date to calculate the date when the device will be frozen if it doesn't check in before its offline timer After an Offline Freeze rule is activated on a device, the offline timer starts counting down on the device. With each successful agent check-in the timer resets. If a device does not check in before the timer expires, the device is frozen. The length of the timer in days is specified in the rule configuration. expires. This date shows in the report's Expected freeze date column.

Example

An Offline Freeze rule is assigned to a device. The rule's offline timer is set to 7 days. When you review the Upcoming Offline Device Freeze report today, you see that the device hasn't checked in for 4 days, so the report shows an Expected freeze date of 3 days from now.
Tomorrow morning, the device checks in, so its offline timer is reset. When you review the report that afternoon, the device's Expected freeze date has been updated to show a date 7 days in the future.

Note that this report includes devices with an Offline Freeze status set to Set. Devices with the following statuses are not shown:

  • Pending
  • Frozen - Timer Expired
  • Frozen

Learn more about Offline Freeze rules

On the Reports page, you can access this report from Absolute view or the Security category.

The Upcoming Offline Device Freeze report applies to Windows and Mac devices with an active Offline Freeze rule.

By default, the following filters are used to generate this report:

Agent status is Active and

Expected freeze date later than <today's date> 12:00 AM

Note that you can't edit or remove these filters, but you can add additional filters.

The Upcoming Offline Device Freeze report includes a default collection of information organized in the following columns:

Column

Description

Device name

Device name, which includes the device's device name The name assigned to the device in the operating system. For Chromebooks, device name is not applicable and therefore shows as "Chrome" in the Secure Endpoint Console. and serial number The identification number assigned to the device by the device manufacturer. For Windows devices, this value may correspond to the serial number of the BIOS, the motherboard, or the chassis, depending on the manufacturer.

To view the device's Device Details page, click the linked device name.

Last connected

An indication of when the Secure Endpoint Agent on the device last checked in successfully to the Absolute Monitoring Center.

To view the exact date and time in a tooltip, hover over the value.
To permanently show exact dates and times, click the icon and clear the Show relative dates check box. Note that in your current Web browser, this configuration is persisted in future user sessions.

OS Name

The name of the device's operating system

Offline Device Freeze > Rule name

The name of the offline freeze rule configured on the device

Offline Device Freeze > Timer length condition (days)

The number of days set in the rule's offline timer After an Offline Freeze rule is activated on a device, the offline timer starts counting down on the device. With each successful agent check-in the timer resets. If a device does not check in before the timer expires, the device is frozen. The length of the timer in days is specified in the rule configuration.
Offline Device Freeze > Expected freeze date The date when the device will be frozen if it does not check in before the offline timer elapses. This date is calculated by adding the number of days specified in the timer to the device's Last connected date. See example

By default, the report data is sorted by the Offline Device Freeze > Expected freeze date column, in ascending order. You can change the sort order by clicking a column heading.

Depending on the Absolute licenses associated with your account, and your user role, you may be able to perform some or all of the following tasks on the Upcoming Offline Device Freeze report:

Depending on the Absolute licenses associated with your account, and your user role, you may be able to perform some or all of the following tasks on the devices in this report: