Application Resilience Events report
The Application Resilience Events report shows your Windows devices with an activated Application Resilience policy. Specifically, the report shows the number of times the Secure Endpoint Agent on a device attempted to repair or reinstall one or more resilient applications A third party application that is actively monitored by the Secure Endpoint Agent. This feature is available only when the Application Resilience policy is activated on a Windows device. Depending on the configuration of this policy, the agent may be able to repair the application if it's non-compliant, or reinstall it if it's missing. in the last 30 days. An application is repaired or reinstalled if the Secure Endpoint Agent detects that the application software, such as an agent or client, is not functioning correctly, or it is missing.
Depending on which of the applications you've activated in your Application Resilience policies, you can view information about their repair and reinstall events in this report.
By default, the report includes information about Microsoft BitLocker Drive Encryption and Microsoft SCCM only. To view information about any other resilient applications A third party application that is actively monitored by the Secure Endpoint Agent. This feature is available only when the Application Resilience policy is activated on a Windows device. Depending on the configuration of this policy, the agent may be able to repair the application if it's non-compliant, or reinstall it if it's missing., you can add additional columns to the report.
On the Reports page, you can access this report from Absolute view or the Events category. You can also access it from the Repairs and Reinstalls widget on the Dashboard.
The Application Resilience Events report applies only to devices running a supported version of the Windows operating system. In addition, an Application Resilience policy needs to be activated on each Windows device.
To view content in the Application Resilience Events report, one of the following options needs to be selected in the policy configuration for one or more Application Resilience policies:
- Report and repair
- Report and reinstall
- Report, repair and reinstall
By default, the following filters are used to generate this report:
Agent status is Active and
Platform type is Windows and
Application Resilience events greater than or equal to "0"
The information collected from each device is organized in the following default columns:
- Device name, which includes the device's device name The name assigned to the device in the operating system. For Chromebooks, device name is not applicable and therefore shows as "Chrome" in the Secure Endpoint Console. and serial number The identification number assigned to the device by the device manufacturer. For Windows devices, this value may correspond to the serial number of the BIOS, the motherboard, or the chassis, depending on the manufacturer.
- Last App Resilience scan The date and time the Application Resilience (RAR) component of the Secure Endpoint Agent last ran a status check on the device.
- Username Username of the user who was logged in to the device when an agent connection occurred. If no user was logged in during the most recent agent connection, the last detected username shows. If you are viewing a report and want to see if a user was logged in during the most recent connection, add the Current Username column to the report. If no user was logged in at the time of the connection, "No Data" or two em dashes (— —) show in the column.
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The following information about repair and reinstall events:
Column Details Application Resilience > Events last 30 days The total number of repairs and reinstallations attempted on the device, for all resilient applications, over the last 30 days
For any device, hover on the value in this column to open a tooltip that separates the total event count into total attempted repairs and total attempted reinstallations.
BitLocker > Events last 30 days The total number of repairs and reinstallations attempted on the device over the last 30 days for the specified application
For any device, hover on the value in this column to open a tooltip that separates the total event count into total repairs and total reinstallations.
SCCM > Events last 30 days
NOTE To view repair and reinstall event information for other applications, add the application's Events last 30 days column to the report.
NOTE If your Application Resilience policies are configured with the Report and repair option only, you may still see counts in the Reinstalls Last 30 Days columns. These counts may occur if the Secure Endpoint Agent was able to reinstall the application from a cached installer. The Report and reinstall and Report, repair and reinstall options add the ability to download the installer if it's not found on the device.
You can view additional Application Resilience-related information in the report. Click > Edit Columns and add one or more of the following columns associated with a resilient application A third party application that is actively monitored by the Secure Endpoint Agent. This feature is available only when the Application Resilience policy is activated on a Windows device. Depending on the configuration of this policy, the agent may be able to repair the application if it's non-compliant, or reinstall it if it's missing.:
Column | Details |
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Events last 30 days |
The total number of repairs and reinstallations attempted on the device, for the specified application, over the last 30 days For any device, hover on the value in this column to open a dialog that separates the total event count into total repairs and total reinstallations. |
Failures last 30 days |
The total number of repairs or reinstallations that failed on the device, for the specified application, over the last 30 days NOTE You can also view the count of all applications by adding the Failures last 30 days column for Application Resilience. |
Repairs last 30 days |
The total number of repairs that succeeded on the device, for the specified application, over the last 30 days NOTE You can also view the count of all applications by adding the Repairs last 30 days column for Application Resilience. |
Reinstalls last 30 days |
The total number of reinstallations that succeeded on the device, for the specified application, over the last 30 days NOTE You can also view the count of all applications by adding the Reinstalls last 30 days column for Application Resilience. |
Became healthy | The date when the Secure Endpoint Agent last detected that the application was functioning correctly |
Became unhealthy | The date when the Secure Endpoint Agent last detected that the application was not functioning correctly |
Last updated | The date and time when the results of the status check were made available in the Secure Endpoint Console |
Repair status |
The status of any attempted repairs Possible values are:
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Status |
The detected status of the application Possible values are:
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Status Checked | The date and time when the status of the application was checked on the device |
Status details |
Status details: additional details about the detected status of the application For Compliant statuses, No Data typically shows in the Status details column. However, if the Secure Endpoint Agent recently performed a repair or reinstall of the application, and it is now Compliant, the details of that status change show in the column. For Not compliant statuses, the column shows details about the specific components of the application that were checked. If one of the Repair options is enabled, the column shows details about the repairs that were attempted. Troubleshooting non-compliant devices |
To see if any WinMagic SecureDoc clients were repaired during the most recent status check, add the WinMagic SecureDoc > Repair status column to the report. If desired, you can then save your changes by creating a new report. |
By default, the report data is sorted by the Events last 30 days column, in descending order. You can change the sort order by clicking a column heading.
Depending on the Absolute licenses associated with your account, and your user role, you may be able to perform some or all of the following tasks on the Application Resilience Events report:
- Open and view the report
- Adjust the columns on the report
- Add or remove filters
- Export the report
- Email the report on a set schedule
- Favorite the report
- Save changes to report filters and columns to create a custom view or a new report
Depending on the Absolute licenses associated with your account, and your user role, you may be able to perform some or all of the following tasks on the devices in this report:
- Search for and view individual devices in the report
- View the location of your devices
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Request any of the following actions on one or more devices: