Working with your active devices
The All Devices page in the Assets area shows all devices in your account that are actively connecting to the Absolute Monitoring Center. By default, the page's results grid shows 11 columns of device information, but there are hundreds of data columns that you can add to the page.
You can also filter the device list to show a subset of your devices. If desired, you can save your filter and column customizations to create a new report, or export the data and download the resulting file to your computer. From the All Devices page, you can also submit requests for device actions, such as Freeze and Run Script, and view the location of your devices.
By default, the All Devices page includes all devices in your account with an Active status. Specifically, it shows all Windows, Mac, and Android devices with an activated Absolute agent, and Chromebook devices that have been synced to the Absolute console and have an Agent status of Active and a Chromebook > Extension A small account-specific software program that enables a Chromebook to secure a connection with the Absolute Monitoring Center through which device authentication and inventory data is sent. with the status of Pending or Installed.
To open the All Devices page, click on the navigation bar.
By default, the following filter is used to generate this page:
Agent Status is Active
The All Devices page includes a default collection of device information organized in the following columns:
Device name, which includes the device's device name The name assigned to the device in the operating system. For Chromebooks, device name is not applicable and therefore shows as "Chrome" in the Absolute console. and serial number The identification number assigned to the device by the device manufacturer. For Windows devices, this value may correspond to the serial number of the BIOS, the motherboard, or the chassis, depending on the manufacturer.
You can hover on the device name to see the Identifier The unique Electronic Serial Number (ESN) assigned to the Absolute agent that is installed on a device.
- Last connected The date and time when a device's Absolute agent last checked in to the Absolute Monitoring Center.
- Average daily usage (HH:MM) The daily usage of a device, averaged over the 30 days prior to the most recent agent check-in and expressed in total hours and minutes. Note that any days with no usage are not included in the calculation. Applies only to Windows, Mac, and Chromebook devices with an activated Device Usage policy.
- Username Username of the user who was logged in to the device when an agent connection occurred. If no user was logged in during the most recent agent connection, the last detected username shows. If you are viewing a report and want to see if a user was logged in during the most recent connection, add the Current Username column to the report. If no user was logged in at the time of the connection, "No Data" or two em dashes (— —) show in the column.
- Make The manufacturer of a device.
- Model The manufacturer's designated name for the type of device.
- OS > Name The name and version of the operating system detected on a device. The operating system is software that manages the software and hardware installed on a computer and allows programs and services to run. It is responsible for the basic operations of a computer system.
- Local IP address The local Internet Protocol (IPv4) address that identifies a device connected to a private network.
- Public IP address The public Internet Protocol (IPv4) address that identifies a device that is connected to the Internet.
- Encryption > Status The detected status of a Windows or Mac device with respect to the installation of a full-disk encryption product. Possible values are: Encrypted, Used Space Encrypted, Not Encrypted, Suspended, Encryption In Progress, Decryption in Progress, Not Detected and No Data.
- Chromebook > Annotated asset ID For Chromebook devices, the asset identifier populated by the Google Administrator. Maps to the Asset ID field in the Google Admin console.
How frequently is device data collected?
You can use most of the device information as search criteria to search for a device, or a group of devices. You can also include other device information in the report, such as custom fields, by adding more columns. To refresh the report's data, click in the page footer.
By default, the report data is sorted by Device name, in ascending order. You can change the sort order by clicking a column heading.
You can perform the following tasks on the All Devices page:
- Adjust the columns in the results grid
- Add or remove filters
- Export the device list
- Export up to 30 days of device usage data
Email the device list on a set schedule
- Save changes to filters and columns to create a custom view or a report
Depending on the Absolute licenses associated with your account, and your user role, you may be able to perform some or all of the following tasks on the devices shown on the All Devices page:
- Open and view your devices
- View the location of your devices
- Search for and view individual devices
- Request any of the following actions on one or more devices:
- Remove Freeze
- Delete File
- Send Message
- Run Script
- Perform EDD Scan
- Manage Supervisor Password
- Report Missing or Stolen
- Report Found
(applies to Missing devices only)