Viewing usage information for a device

NOTE   Depending on the permissions associated with your user role, and the Absolute product licenses associated with your account, the Usage Event Details page may not be available.

On the Usage Event Details page, you can see details about the following events that occurred on a device:

  • Login and Unlock:
    • A user logged in to the device, either directly or remotely, by entering their username and password on the login screen
    • A user unlocked the device, either directly or remotely, by dismissing the Lock screen (if applicable) and entering their password on the login screen
  • On this page, these user actions are presented as individual events with time stamps.

  • Device Activity: usage of the device presented in days, hours, and minutes of activity.
  • A Windows or Mac device is deemed to be in use if it unlocked. Activity ceases when the screensaver shows, or the device is locked or shut down. A Chromebook device is deemed to be in use if the display is active (not dimmed). Activity ceases when the display is dimmed, or the device is sleeping, locked, or shut down.

The Usage Event Details page applies only to Windows, Mac, and Chromebook devices with an active Device Usage policy.

NOTE    Data is available for device usage events that occur after the activation date of the Device Usage policy. After activating the policy, you'll need to wait at least a few days before you can see data on the Usage Event Details page.

To view device usage information for a Windows, Mac, or Chromebook device:

  1. On any page that shows linked device identifiers in the first column of the results grid, such as the Assets > Devices page, click the link for the device that you want to view. Summary information about the device shows in the page header.
  2. The following information about the device shows on the work area toolbar:

  3. Click the Usage Event Details tab.
  4. The page provides information, in grid format, about each Login and Unlock event on the device. The information is aggregated by date (24 hour period).

    The total number of minutes that the device's screen was unlocked during each 24 hour period shows as minutes of activity next to the date.

  5. Click a date to view the events that occurred on that day. The section expands and the following information shows about each event:
  6. Column

    Description

    Event Timestamp (Local Device Time)

    The date and time (local time on the device) of the user event

    Event Type

    The type of user event

    Possible values are Login and Unlock.

    BSSID

    The MAC address of the wireless local-area network (WLAN) that the device was connected to when the event occurred

    The BSSID column is empty if the device had no WLAN connection when the event occurred.

    This column applies to Windows and Mac devices only.

    SSID

    The identifier or network name that uniquely identifies the wireless local-area network (WLAN) that the device was connected to when the event occurred

    The SSID column is empty if the device had no WLAN connection when the event occurred.

    This column applies to Windows and Mac devices only.

    Local IP

    The local Internet Protocol (IPv4) address of the device when the event occurred

    Public IP

    The public Internet Protocol (IPv4) address of the device when the event occurred

    Active Directory OU

    The distinguished name of the Active Directory organizational unit that the device was associated with when the event occurred

    The distinguished name is read from right to left and includes the full path to the object. For example:

    CN=Mary Smith,OU=Employees,OU=Marketing,OU=Miami,OU=Sites,DC=ABC Company,DC=com

    This column applies to Windows and Mac devices only.

  7. The results are sorted by Event Timestamp, in descending order. To sort the results by another column, click the applicable column header. To reverse the sort order, click the column header again. An icon indicates whether the list is sorted in ascending or descending order.
  8. To view device usage information for another device in the current report, group, or folder:
    1. On the sidebar, use the search field to search for the device.
    2. NOTE   Depending on how you accessed the Usage Event Details page, the sidebar may show only the current device.

    3. Select the device to open its Usage Event Details page.



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