Downloading utilities

From the Utilities page, Administrators can download tools to facilitate agent deployment, and to help them confirm that the core agent A small software client that resides in devices that are managed in the Absolute console. After the core agent is initially installed on a new device, it is activated with its first connection to the Absolute Monitoring Center and the device is enrolled in Absolute. and the Absolute Persistence module Absolute Persistence® technology is embedded in the BIOS of most Windows devices, and the firmware of some Android devices, during the manufacturing process. The Persistence module is activated during the Absolute agent’s first connection to the Absolute Monitoring Center. This software checks the status of the agent and initiates self-healing to restore the agent if it's missing, damaged, or tampered with. were successfully activated. They can also download tools to trigger agent calls from Windows and Mac devices.

The Utilities page includes two tabs: Windows and Mac. Depending on the Absolute products associated with your account, each tab may contain the following utilities:

Windows

The Windows Image Prep Tool helps you create a disk image that will automatically install and activate the Absolute agent on your Windows devices. You can run the tool in Windows PowerShell.

For information about running the Windows Image Prep Tool in Windows PowerShell, see Working with the Windows Image Prep Tool.

To download the tool:

  1. On the navigation bar, click > Utilities.

  2. On the Windows tab, click Download in the Windows Image Prep Tool section.

  3. Follow the on-screen instructions to download the AbtImagePrep_<version>.zip file. Depending on your browser and operating system, you may need to click through several dialogs to download the file.

  4. Navigate to the location where you saved the .zip file and extract its contents.

The Network Diagnostics tool is a command line utility that you can use to test your network configuration before you install the Absolute agent on your devices. You can also use it to troubleshoot connectivity issues as they arise. The tool determines if your current proxy and firewall settings will allow the Absolute agent to connect to the Absolute Monitoring Center The server responsible for maintaining two-way communication with a device's Persistence agent, to initiate self-healing if the Absolute agent is removed or tampered with, and with its Absolute agent, to send device data and receive instructions..

For more information about running the Network Diagnostics tool from the command line, see Testing network connectivity.

To download the tool:

  1. On the navigation bar, click > Utilities.

  2. On the Windows tab, click Download in the Network Diagnostics section.

  3. Follow the on-screen instructions to download the .zip file that contains the tool (DDSNDT.exe). Depending on your browser and operating system, you may need to click through several dialogs to save the file to a location of your choice.

  4. Navigate to the location where you saved the .zip file and extract its contents to a location of your choice. You can copy the files to your hard drive or run them from a removable USB device or network drive.

The Persistence Status Monitor is a command line tool that checks the activation status of the Absolute Persistence module embedded in the firmware of a Windows device. You can also use the tool to trigger agent calls from a Windows device to the Absolute Monitoring Center.

For information about running the Persistence Status Monitor from the command line, see the PDF file included in the extracted zip file.

To download the tool:

  1. On the navigation bar, click > Utilities.

  2. On the Windows tab, click Download in the Persistence Status Monitor section.

  3. Follow the on-screen instructions to download the AbtPS_<version>.zip file. Depending on your browser and operating system, you may need to click through several dialogs to download the file.

  4. Navigate to the location where you saved the .zip file and extract its contents to a location of your choice. If you will be running the tool on multiple devices, we recommend extracting the file to removable media, such as a USB device.

The Persistence 2.0 Monitor is used by Absolute partners to test firmware integration of the Absolute Persistence 2.0 module. This section does not apply to customers of Absolute.

Mac

You can use the Agent Management Tool to view information about the agent installed on a Mac device, including details about the agent's last call to the Absolute Monitoring Center. You can also trigger an agent call.

To download the tool:

  1. On the navigation bar, click > Utilities.

  2. Click the Mac tab and click Download in the Agent Management Tool section.

  3. Follow the on-screen instructions to download the DDSInfo.tar file. Depending on your browser and operating system, you may need to click through several dialogs to download the file.

  4. Navigate to the location where you saved the .tar file and extract its contents to a location of your choice. If you will be running the tool on multiple devices, we recommend extracting the file to removable media, such as a USB device.