Viewing and editing your user profile

You can open your user profile to view your user role and your assigned device group.

You can also update the following information to define your preferences when working in the Secure Endpoint Console, and to keep your user details current:

• Name
• Language and locale
• Time zone
• Reset Two-Factor Authentication for your user account (if this feature is enabled)

To update the email address that you use to log in to the Secure Endpoint Console, contact your Absolute administrator.

To view and update your user profile:

1. On the navigation bar, click Settings and then click the user profile area at the top of the menu. The Edit Profile dialog opens.
2. To update your first name or last name, update the fields under Account information, as required.
3. Your current user role and assigned device groups show under Role assignment. To update these settings, contact your Absolute administrator.

4. When you logged in to the console for the first time, the language, locale, and time zone set in your web browser were automatically applied to your user preferences.

   To update your User preferences, do the following:

   1. Click the Language field and select a language and locale.

   2. The Time zone field controls the time zone applied to dates and times shown in the console. It also sets the default time zone for scheduling and exporting reports.

      To update your time zone, click the Time zone field and do one of the following:

      • To let the time zone update automatically when you travel:

        1. Scroll to the top of the list and select Set time zone automatically. The time zone under the field updates to your current time zone, based on your web browser. When you travel, the time zone will update automatically. Note that Set time zone automatically is the default setting for newly invited users.

        2. You can receive a Time zone updated pop-up notification the first time you log in after traveling to another time zone. To enable this reminder, select the checkbox next to Notify me of time zone changes when I travel across time zones. Note that this option is enabled by default for newly invited users.

      • To prevent the time zone from updating automatically when you travel, search for a city in the desired time zone, and select it. The time zone under the field is updated to your selection. Your time zone will remain unchanged until you edit the Time zone field.

      Some dates and times in the console are shown in the device's local time zone instead of your configured time zone. For example, a device's time zone is used on the following pages, because it is pertinent to the data:

      • Usage page in Device Details
      • Web Usage (Last 7 Days) report
      • Scan Date field in Endpoint Data Discovery reports
      • Events that occur on a device
      • Scheduled Freeze and Send Message requests

      On most pages, (local device time) is used to indicate this distinction.

5. If Two-Factor Authentication (2FA) shows on the page and you want to reset 2FA for your Absolute user account, select the checkbox. The next time you attempt to log in to the console, the Enable Two-Factor Authentication dialog shows allowing you to reconfigure the Google Authenticator app on your mobile device.

   If you delete your Absolute user account from the Google Authenticator app, uninstall the app, lose your mobile device, or purchase a new device, you can't reset 2FA yourself because you can't log in to the Secure Endpoint Console. Contact your Absolute administrator to request a reset of 2FA for your Absolute user account.

6. Click OK.

Your changes are applied to the console. A User updated event is logged to Event History.