Hosting Application Resilience files

Most applications support file hosting for the most recent version of the application. Additionally, some applications also support earlier versions.

The following applications do not support file hosting:

• Dell Advanced Threat Protection
• Lenovo® Device Intelligence
• SmartEye
• Ziften Zenith

To upload your files in the Absolute console, the following conditions must be met:

• the file is 700 MB or smaller

• there is enough space available in your account quota for the file, each account is allocated 3 GB of storage for all files

  If there is not enough available space in your account quota, delete unused files or contact Absolute Technical Support to increase your storage.

• the file belongs to a single Absolute account

If you choose to upload your files in the Absolute console, the files are uploaded and managed when you configure an Application Resilience policy.

To upload a file:

1. Log in to the Absolute console as a user with Manage permissions for Policies and Licenses.

2. Navigate to the Application Resilience policy and application that you want to upload a file for.

3. Select Report, repair, and reinstall or Report and reinstall.

4. Select Upload installer.
5. Click Upload or Manage, depending on which button appears.

6. If required for the application, indicate whether you want to configure a 64-bit installer, a 32-bit installer, or both. By default, only 64-bit installer is selected. Devices automatically download the appropriate installer for their operating system. To clear a selection, click its check box. At least one installer type must remain selected.

   NOTE  Installer type does not apply for every application.

7. Do one of the following:

   • Click browse. Navigate to and select the file you want to upload.
   • Navigate to and select the file that you want to upload and drag it to the work area.

   The file must be a file type supported by the application.

   If the policy supports both 64-bit and 32-bit installers, you can upload one 64-bit installer and one 32-bit installer at the same time.

   If a file has already been uploaded, it is moved to the Other versions drop-down when a new file is uploaded.

8. Wait for the file to upload.
9. [Optional] Click Add description (optional)… and enter a description, if desired.
10. Repeat the previous steps for each file you want to add.

11. When you have finished uploading the files, click Save.

The name of the files appears under Upload installer.

NOTE  You can cancel an upload while it is in progress. However, if you cancel the upload or if an error occurs during upload, you can't restart it. The entire file must be uploaded again.

When configuring your Application Resilience policy, you can select a previously uploaded file. You may want to do this if the file was uploaded for a different policy group, or you want to use a file for a different version of the application.

To select a previously uploaded file:

1. Log in to the Absolute console as a user with Manage permissions for Policies and Licenses.

2. Navigate to the Application Resilience policy and application that you want to select a previously uploaded file for.

3. Select Report, repair, and reinstall or Report and reinstall.

4. Select Upload installer.

5. Click Upload or Manage, depending on which button appears.

   Currently selected files show in the work area. The file name, size, description (optional), upload date, and SHA-256 hash appear.

6. Click Other versions.

7. Select one of the previously uploaded files from the drop-down menu.

8. Click Save.

The name of the selected files appear under Upload installer.

If you have uploaded Application Resilience files that you are no longer using or have used up your account storage quota, you can delete your unused files.

IMPORTANT  Once a file has been deleted, it cannot be recovered.

Prerequisites

In order to be eligible for deletion, one of the following must apply:

• the file isn't linked to any Application Resilience policies
• the file is linked to an Application Resilience policy, but that policy is configured for Report only, or Report and repair
• the file is linked to an Application Resilience policy that is configured for Report, repair, and reinstall or Report and reinstall, but the policy is inactive
• the file is linked to an Application Resilience policy that is configured for Report, repair, and reinstall or Report and reinstall, but the policy is now using Host my own installer file

To delete a previously uploaded file:

1. Log in to the Absolute console as a user with Manage permissions for Policies and Licenses.

2. Navigate to any Application Resilience policy that is configured for Report, repair, and reinstall or Report and reinstall.

3. Click Upload or Manage, depending on which button appears.

   Currently selected files show in the work area.

4. Click View unused files. This link only appears if there are files eligible for deletion.

   Eligible files show in Unused Files. For each file, the following information is displayed:

   • file name and size

   • upload date

   • user that uploaded the file

   • associated application

5. Click Remove beside the file that you want to delete.

   To sort the unused files, use the Sort By… drop-down and select one of the following:

   • Sort by Application (default)
   • Sort by File Name
   • Sort by Date - Oldest first
   • Sort by Date - Newest first
   • Sort by File Size - Smallest first
   • Sort by File Size - Largest first
   • Sort by User
6. To confirm you want to delete the file, click OK.

The file is deleted and the remaining space in your account quota is updated.

For information on activating a policy linked to a deleted file, see Changing the activation of the policy.