Application Resilience policies for Unowhy MDM

Application Resilience policies for Unowhy MDM are supported on devices running:

• a supported version of the Windows operating system

• PowerShell version 5.1 or higher

  Due to PowerShell restrictions imposed by Microsoft, Application Resilience isn't supported for this application on devices running Windows 11 SE.

• one of the following versions of Unowhy MDM:

  • 1.x or higher

    Significant software changes in higher versions may cause health checks to become invalid.

In addition to checking the version, the following table describes the health checks performed:

If you select Report higher versions as Compliant, higher versions report Compliant if all health checks, other than the version check, pass.

Component	Test performed
Services	Installed	Running	Signed by
HiSqoolManager (nssm.exe)	P	P	n/a
Files	Exists		Signed by
HiSqoolManager (HiSqoolManager.exe)	P		n/a

You can configure an Application Resilience policy for Unowhy MDM to enable the Application Resilience (RAR) component A lightweight software component of the Secure Endpoint Agent that detects the status of third party applications installed on a device. The component may also attempt to repair the third party application if it is non-compliant. The RAR component is deployed on a device only when the device is associated with a customized policy group and that policy group's Application Resilience policy is activated. to repair Unowhy MDM if it's not functioning, or reinstall it if it's missing or can't be repaired.

Depending on the Absolute product licenses associated with your account, the Report and repair option, and the Report, repair, and reinstall option may not be available.

The RAR component of the Secure Endpoint Agent can respond to the following issues:

Issue	Resolution
Repair
The ServiceMDM (ServiceMDM.exe) service isn't running	The RAR component restarts the service.
The ServiceMDM (ServiceMDM.exe) service isn't installed and the service's executable can be detected on the device	The RAR component reinstalls the missing service.
Reinstall
Downgrades are not supported. If the version installed on a device is higher than the expected version, no action is taken.
The HiSqoolManager (nssm.exe) service isn't installed and the service's executable cannot be detected on the device	If the application is installed, the RAR component uninstalls it. After the application is uninstalled, or if the application wasn't installed, the RAR component downloads and installs the configured version of the application.
The HiSqoolManager (HiSqoolManager.exe) file is missing
Unowhy MDM failed to be repaired, or the expected version isn't installed

The installer:

• must be an EXE file

• can have any file name

Before you activate an Application Resilience policy you need to configure the policy. You need to configure the application version in addition to the settings in Configuring Application Resilience policies.

To configure the application version:

Under Unowhy MDM version, enter the version of Unowhy MDM you expect to be running on your devices.

• The target version must be a sequence of digits separated by a period.

• You can use wildcard "*" characters after the major version number, for example, 1.* or 1.2.*.

Make sure the version you are entering is consistent with version 1.x or higher.