Application Resilience policies for Plurilock Defend

Application Resilience policies for Defend are supported on devices running a supported version of the Windows operating system and one of the following versions of the Plurilock client:

• 5.x or higher

  NOTE  Significant software changes in higher versions may cause health checks to become invalid.

If you select Report higher versions as Compliant, higher versions report Compliant without running health checks.

This platform requires the installation of the Plurilock client on the organization's devices.

In addition to checking the version, the following table describes the health checks performed:

Component	Test performed
Services	Installed	Running	Signed by
Plurilock Client Monitoring Service (PlurilockClientMonitor.exe)	P	P	n/a

You can configure an Application Resilience policy for Defend to enable the Application Resilience (RAR) component A lightweight software component of the Absolute agent that detects the status of third party applications installed on a device. The component may also attempt to repair the third party application if it is non-compliant. The RAR component is deployed on a device only when the device is associated with a customized policy group and that policy group's Application Resilience policy is activated. to repair the Plurilock client if it's not functioning, or reinstall it if it's missing or can't be repaired.

NOTE  Depending on the Absolute product licenses associated with your account, the Report and repair option, and the Report, repair, and reinstall option may not be available.

The RAR component of the Absolute agent can respond to the following issues:

Issue	Resolution
Repair
The Plurilock Client Monitoring Service (PlurilockClientMonitor.exe) isn't running	The RAR component restarts the service.
The Plurilock Client Monitoring Service (PlurilockClientMonitor.exe) isn't installed and the service's executable can be detected on the device	The RAR component reinstalls the missing service.
Reinstall
The Plurilock Client Monitoring Service (PlurilockClientMonitor.exe) isn't installed and the service's executable cannot be detected on the device	The RAR component downloads and installs the configured version of the client. NOTE  Downgrades are not supported. If the version installed on a device is higher than the expected version, no action is taken.
The Plurilock client failed to be repaired, or the expected version isn't installed

The installer:

• must be an MSI file

• can have any file name

Before you activate an Application Resilience policy you need to configure the policy. You need to configure the application version in addition to the settings in Configuring Application Resilience policies.

To configure the application version:

Under Plurilock Defend version, enter the version of the Plurilock client you expect to be running on your devices.

• The target version must be a sequence of digits separated by a period.

• You can use wildcard "*" characters after the major version number, for example, 5.* or 5.1.*.

IMPORTANT  Make sure the version you are entering is consistent with version 5.x or higher.