Application Resilience policies for Plurilock Defend

You can activate an Application Resilience policy for Plurilock DEFEND™ to collect information about the functional status of Plurilock Defend installed on your Windows devices and view the results in reports. You can also configure the policy to attempt to repair or reinstall the application.

Application Resilience policies for Plurilock Defend are supported on devices running:

  • a supported version of the Windows operating system

  • PowerShell version 5.1 or higher

    Due to PowerShell restrictions imposed by Microsoft, Application Resilience isn't supported for this application on devices running Windows 11 SE.

  • one of the following versions of Plurilock Defend:

    • 5.x or higher

      Significant software changes in higher versions may cause health checks to become invalid.

In addition to checking the version, the following table describes the health checks performed:

If you select Report higher versions as Compliant, higher versions report Compliant without running health checks.

Component Test performed
Services Installed Running Signed by
Plurilock Client Monitoring Service (PlurilockClientMonitor.exe) P P n/a

You can configure an Application Resilience policy for Plurilock Defend to enable the Application Resilience (RAR) component A lightweight software component of the Secure Endpoint Agent that detects the status of third party applications installed on a device. The component may also attempt to repair the third party application if it is non-compliant. The RAR component is deployed on a device only when the device is associated with a customized policy group and that policy group's Application Resilience policy is activated. to repair Plurilock Defend if it's not functioning, or reinstall it if it's missing or can't be repaired.

Depending on the Absolute product licenses associated with your account, the Report and repair option, and the Report, repair, and reinstall option may not be available.

The RAR component of the Secure Endpoint Agent can respond to the following issues:

Issue Resolution
Repair
The Plurilock Client Monitoring Service (PlurilockClientMonitor.exe) isn't running

The RAR component restarts the service.
The Plurilock Client Monitoring Service (PlurilockClientMonitor.exe) isn't installed and the service's executable can be detected on the device

The RAR component reinstalls the missing service.
Reinstall

Downgrades are not supported. If the version installed on a device is higher than the expected version, no action is taken.
The Plurilock Client Monitoring Service (PlurilockClientMonitor.exe) isn't installed and the service's executable cannot be detected on the device

The RAR component downloads and installs the configured version of the application.
Plurilock Defend failed to be repaired, or the expected version isn't installed

The installer:

  • must be an MSI file

  • can have any file name

The RAR component looks for the following files names when checking pre-cached installers:

Component File name
Installers PlurilockClient.msi

Before you activate an Application Resilience policy you need to configure the policy. You need to configure the application version in addition to the settings in Configuring Application Resilience policies.

To configure the application version:

Under Plurilock Defend version, enter the version of Plurilock Defend you expect to be running on your devices.

  • The target version must be a sequence of digits separated by a period.

  • You can use wildcard "*" characters after the major version number, for example, 5.* or 5.1.*.

Make sure the version you are entering is consistent with version 5.x or higher.

If you selected the Report, repair, and reinstall option, you also need to configure these settings in addition to the settings in Configuring Application Resilience policies.

To configure the Plurilock Defend specific settings:

Under Parameters for the Plurilock Defend installer, do the following:

  1. Under Plurilock server URL, enter the Plurilock server URL in the following format: https://example.domain.com/webservice.

  2. Under Plurilock server port, enter the port for the Plurilock WebService. The default value is 9090.

  3. Under Master Key, enter the Master Key in the following format: xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx.

  4. If you want Plurilock Defend to show in the system tray, select Enable systray icon.

For more information about the installer parameters, see the Plurilock Defend documentation.