Navigating the console

The Secure Endpoint Console consists of four main areas.

Each area includes features that let you navigate the workspace, view items, and initiate actions.

If you want to access the Secure Endpoint Console from a smartphone or tablet, use the mobile console.

All console pages include a navigation bar at the left side of the page. You can use the icons on the navigation bar to navigate quickly from one area to another.

When you access each of these areas, the features that are available to you may depend on the permissions associated with your user role, and the Absolute product licenses associated with your account:

Navigation bar icon Area Details
Dashboard Go to the Dashboard to view the dashboard widgets available for your account. You can also click the Absolute logo to go to the Dashboard.
Devices Go to the Devices area to view all active devices in your account and perform actions on selected devices, such as run a script or submit a Freeze request. View devices flagged missing and stolen. Organize your devices into logical groups.
Applications Go to the Applications area to view information about the applications that are installed on the active devices in your account.

Reports

Go to the Reports area to access all predefined reports included with your account. In this area, you can also create new reports and add the reports you use most often to your favorites.

Filter and sort the data in these reports based on a multitude of criteria to find specific devices. Perform actions on selected devices.

Policies

Go to the Policies area to access the following features:

  • Policy Groups: view the Global Policy Group and any customized policy groups created for your account. Assign licenses to policy groups, manage policy group membership, and configure and activate policies.
  • Resilience: view the list of third party applications that you can monitor and repair using Absolute's Application Resilience feature. Configure and activate policies to enable Resilience on your devices.
  • Rules: create rules to receive email notifications when particular events occur on your devices or in the console. Create rules to freeze a device if it goes offline for a specified number of days.
  • Custom Data: configure and activate the Custom Data policy to collect information that is not currently captured by Absolute from your Windows devices.
  • EDD Rules: create Endpoint Data Discovery (EDD) custom rules for use during EDD scans.

History

Go to the History area to access the following features:

  • Events: view a log of the events triggered by a user, a device, or the system within the last 30 days.
  • Action Requests: view device action requests, the progress of those requests, and the action status for devices.
  • Actions: view device actions by device
Vulnerabilities

Depending on the Absolute product licenses associated with your account, Vulnerabilities may not be available. To upgrade your licenses, contact Absolute Sales.

Go to the Vulnerabilities area to deploy operating system and application patches to your devices.

Note that clicking the Vulnerabilities icon opens a second Absolute console in a new browser window. A login page will show momentarily before you are automatically logged in to the console.

Prerequisites

To access the Vulnerabilities area, your user role needs to be granted one of the following permissions:

  • View or Manage permission for Patch vulnerabilities

  • View or Manage permission for Security vulnerabilities

All default Administrators are granted these permissions.

For more information about performing patch and security scans on your devices, do the following to open the User Help Guide:

  1. Click Vulnerabilities.
  2. In the top right of the page, click and click Help for this page.
Workflows

Depending on the Absolute product licenses associated with your account, Workflows may not be available. To upgrade your licenses, contact Absolute Sales.

Go to the Workflows area to create and manage custom task sequences using Cortex Workflows.

Note that clicking the Workflows icon opens an Absolute console in a new browser window. A login page will show momentarily before you are automatically logged in to the console.

Prerequisites

To access the Workflows area, your user role needs to be granted the View, Manage, or Run permission for Workflows.

Note the following:

  • System and Security Administrators are granted all three permissions.

  • All other Administrators are granted the View permission.

  • Security Power Users are granted View and Run permissions.

For more information about creating custom task sequences, do the following to open the User Help Guide:

  1. Click Workflows.
  2. In the top right of the page, click and click Help for this page.

Settings

Go to the Settings area to access the following features:

  • Action preferences
  • Agent management
  • API management
  • Authentication settings
  • Chromebook settings
  • Contact list
  • Custom fields
  • License management
  • Messages
  • Script library
  • SIEM integration
  • User management
  • Utilities

To collapse the navigation bar and show the icons without their labels, click (Expand/Collapse Sidebar) near the bottom of the navigation bar. To expand the bar again, click (Expand/Collapse Sidebar).

All console pages include a toolbar near the top of the page.

The quick access toolbar includes the following items:

Toolbar item Details
Click the icon to upload a file of device identifiers and perform a device action.

Click the icon to access the Absolute Resource Center.

At any time while you're working in the console, click the (Help and Support) icon in the top right of the console to access the following resources:

  • Help for this page

    Opens the Help topic that describes how to work with the current console page

  • Announcements

    Learn about new product releases, industry reports, and other important information relevant to your Absolute account

    When there are new announcements, a counter shows on the icon . The counter is removed after you read the announcements.

  • Get started

    Includes interactive walk-throughs to help you get started setting up your new Absolute account

  • Resources

    Contains links to this Help system, release notes, the Learning Hub, the maintenance schedule, and our Absolute Community area

  • Support

    Contact Absolute Technical Support, or view the product deployment schedule

Typically, the work area is where you view items and perform actions on them. The work area encompasses the frame on the right side of the page.

Results grid

On most console pages, the bottom portion of the work area contains a results grid. The results grid is a table of rows and columns that organizes the information you requested to view. For example, when you open a report, the report content is presented in the results grid. Depending on the area you are working in, you may be able to perform the following actions on the content in the results grid:

  • Scroll vertically through the list of results
  • Scroll horizontally to view all columns in the report
  • Change how the results are sorted
  • Adjust the columns

In most cases, you can perform actions on items in the results grid. For example, you can see detailed information about a device by clicking the device's Device Name or Identifier in the results grid.

You may also be able to view additional details about an item by clicking its row to open a dialog on the right side of the work area. For example, in Settings > Messages, click a message template's row to view the message and perform actions on it.

By default, dates and times in the console are expressed in your time zone, in the date/time format set in your web browser. To show dates and times in another time zone, edit your user profile.

Note that there are a few exceptions. For example, a device's time zone is used on the following pages, because it is pertinent to the data:

On most pages, (local device time) is used to indicate this distinction.