Searching for devices

You can search for a device from the navigation bar and then view the device's Device Details page.

To search for a device:

1. On the navigation bar, click Search Devices.

2. Enter the search criteria. You can search by any of the following details about the device:

   • Device name The name assigned to the device in the operating system. For Chromebooks, device name is not applicable and therefore shows as "Chrome" in the Secure Endpoint Console.
   • Serial number The identification number assigned to the device by the device manufacturer. For Windows devices, this value may correspond to the serial number of the BIOS, the motherboard, or the chassis, depending on the manufacturer.
   • Username Username of the user who was logged in to the device when an agent connection occurred. If no user was logged in during the most recent agent connection, the last detected username shows. If you are viewing a report and want to see if a user was logged in during the most recent connection, add the Current Username column to the report. If no user was logged in at the time of the connection, "No Data" or two em dashes (— —) show in the column.
   • Chromebook Annotated Asset ID For Chromebook devices, the asset identifier populated by the Google Administrator. Maps to the Asset ID field in the Google Admin console.
   • Identifier The unique Electronic Serial Number (ESN) assigned to the Secure Endpoint Agent that is installed on a device.

   Up to ten devices that match your search criteria are listed under Results.

3. Do one of the following:

   • To open a device's Device Details page, click the device.
   • To close the Results dialog without selecting a device, click anywhere outside the dialog.

To search for a recently viewed device:

1. On the navigation bar, click Search Devices.
2. Select one of the recently viewed devices. Up to five recently viewed devices are listed under Recent.

3. Do one of the following:

   • To open a device's Device Details page, click the device.
   • To close the Results dialog without selecting a device, click anywhere outside the dialog.
   • To clear the list of recently viewed devices, click Clear.