Creating custom rules

In the Policies > Rules area, you can configure and activate a rule to automatically send you an email notification when a particular event occurs, so you can promptly take the appropriate action. You can create a rule based on any of the events logged to the Events page in the History area.

In the context of custom rules, there are two types of events:

Event type Examples
Device level
  • A disk is removed from a device
  • A device's OS build number changes
  • A Reach script fails to run on a device

During the rule creation process, you apply device level rules to your devices by selecting device groups.

Account level
  • An Application Resilience policy is deactivated
  • A user account is created
  • A smart group is deleted

You can combine events of the same event type into a single rule so that you're alerted if multiple events occur within a specified number of days.

NOTE  Email notifications may be delayed depending on the connection status of the device. If a device is offline when a device-level event occurs, the rule is not triggered until the device comes back online and checks in to the Absolute Monitoring Center.

To learn more about using rules to monitor events, visit the Learning Hub. To access the Learning Hub, click on the quick access toolbar and then click Resources > Learning Hub.