Device Usage report

The Device Usage report includes information about the average daily usage for Windows, Mac, and Chromebook devices with an active Secure Endpoint Agent.

A Windows or Mac device is deemed to be in use if it is unlocked. Activity ceases when the screensaver shows, the monitor is powered off, or the device is locked or shut down.

A Chromebook device is deemed to be in use if the display is active (not dimmed). Activity ceases when the display is dimmed, or the device is sleeping, locked, or shut down.

On the Reports page, you can access this report from Absolute view or the Device category. You can also access it from the Device Usage widget on the Dashboard.

To view more detailed usage information for an individual device, go to the device's Usage page.

The Device Usage report applies only to supported Windows, Mac, and Chromebook devices.

To detect usage on your Windows, Mac, and Chromebook devices, you first need to activate the Device Usage policy in one or more policy groups.

Data is available for device usage that occurs after the activation date of the Device Usage policy. After activating the policy, you'll need to wait at least a few days before you can see data in the Device Usage report.

By default, the following filters are used to generate this report:

Agent status is Active and

Platform type is Windows or Platform type is Mac or Platform type is Chrome

The Device Usage report includes a default collection of device information organized in the following columns:

Column

Description

Device name

Device name, which includes the device's device name The name assigned to the device in the operating system. For Chromebooks, device name is not applicable and therefore shows as "Chrome" in the Secure Endpoint Console. and serial number The identification number assigned to the device by the device manufacturer. For Windows devices, this value may correspond to the serial number of the BIOS, the motherboard, or the chassis, depending on the manufacturer.

To view the device's Device Details page, click the linked device name.

Usage Level

The average level of daily usage of the device. Possible values are:

  • Heavily Used:: More than 8 hours
  • Moderately Used: 4 - 8 hours
  • Lightly Used: 1 - 4 hours
  • Not Used: Less than 1 hour

Average daily usage

The daily usage of a device, averaged over the 30 days prior to the most recent agent check-in and expressed in total hours and minutes. Note that any days with 0 minutes of usage are included in the average calculation, but days showing No data are not. Applies only to Windows, Mac, and Chromebook devices with an activated Device Usage policy.

Last connected

The date and time when the device's component manager The component manager (also known as CTES) is installed on top of the core agent and manages the agent components responsible for initiating device actions and collecting device data. Most agent components are controlled by policies, such as the Hardware and Installed Applications policies. The component manager typically connects to the Absolute Monitoring Center every 15 minutes, at a minumum, to send device data and receive instructions. last connected successfully to the Absolute Monitoring Center

Username

The username of the user who was logged in to the device when an agent connection occurred. If no user was logged in during the most recent agent connection, the last detected username shows.

You can use most of the device information as search criteria to search for a device, or a group of devices. You can also include other device information in the report, such as custom fields, by adding more columns. To refresh the report's data, click in the page footer.

If No Data shows in a column, the information was not detected on the device.

How frequently is data collected from a device?

By default, the report data is sorted by the Device Name column, in ascending order. You can change the sort order by clicking a column heading.

You can export up to 30 days of device usage data in CSV, Excel, or XML format. Learn more

Depending on the Absolute licenses associated with your account, and your user role, you may be able to perform some or all of the following tasks on the Device Usage report:

Depending on the Absolute licenses associated with your account, and your user role, you may be able to perform some or all of the following tasks on the devices in this report: