Application Persistence Events report

The Application Persistence Events report shows your Windows devices with an activated Application Persistence (AP) policy. Specifically, the report shows the number of times the Absolute agent on a device attempted to repair or reinstall one or more persisted applicationsA third party application that is actively monitored by the Absolute agent. This feature is available only when the Application Persistence policy is activated on a device. Depending on the configuration of this policy, the agent may be able to repair the application if it's non-compliant, or reinstall it if it's missing. in the last 30 days. An application is repaired or reinstalled if the Absolute agent detects that the application software, such as an agent or client, is not functioning correctly, or it is missing.

Depending on which of the following applications you've activated in your AP policies, you can view information about their repair and reinstall events in this report:

By default, the report includes information about Microsoft BitLocker Drive Encryption and Microsoft SCCM only. To view information about any other persisted applicationsA third party application that is actively monitored by the Absolute agent. This feature is available only when the Application Persistence policy is activated on a device. Depending on the configuration of this policy, the agent may be able to repair the application if it's non-compliant, or reinstall it if it's missing., you can add additional columns to the report.

You can access the Application Persistence Events report from the Reports page under Recent Events or from the Repairs and Reinstalls widget on the Dashboard.

Supported platforms

The Application Persistence Events report applies only to devices running a supported version of the Windows operating system. In addition, an Application Persistence policy needs to be activated on each Windows device.

Prerequisite

To view content in the Application Persistence Events report, one of the following options needs to be selected in the policy configuration for one or more Application Persistence policies:

  • Report and repair
  • Report, repair and reinstall

Filters

By default, the following filters are used to generate this report:

Agent status is Active and

Platform type is Windows and

Application Persistence events greater than or equal to "0"

You can also create a customized version of the report by adding filters based on one or more filter criteria. For example, you can filter the report to show only those devices with WinMagic SecureDoc > Repairs last 30 days greater than or equal to "5".

Information included on the report

The information collected from each device is organized in the following default columns:

NOTE  To view repair and reinstall event information for other applications, add the application's Events last 30 days column to the report.

NOTE  If your Application Persistence policies are configured with the Report and repair option only, you may still see counts in the Reinstalls Last 30 Days columns. These counts may occur if the Absolute agent was able to reinstall the application from a cached installer. The Report, repair and reinstall option adds the ability to download the installer if it's not found on the device.

Adding more application status information to the report

To view additional information about the status of a persisted application, click > Edit Columns and add one or more of the following columns associated with the application:

For example, to see if any WinMagic SecureDoc clients were repaired during the most recent status check, add the WinMagic SecureDoc > Repair status column to the report. If desired, you can then save your changes by creating a custom report.

Sorting report information

By default, the report data is sorted by the Events last 30 days column, in descending order. You can change the sort order by clicking a column heading.

Working with the report

Depending on the Absolute licenses associated with your account, and your user role, you may be able to perform some or all of the following tasks on the Application Persistence Events report:

NOTE  The Application Persistence Events report is a predefined report. If you make any changes to the report, such as adding report filters, you can't save the changes to the predefined report.