Application Persistence report
The Application Persistence report shows your Windows devices with an activated Application Persistence (AP) policy.
Depending on which of the following applications you've activated in your AP policies, you can view information about their status in this report:
- Cisco AnyConnect® Secure Mobility Client
- Cisco® AMP for Endpoints
- Citrix Workspace™
- CrowdStrike Falcon®
- Dell Advanced Threat Prevention
- Dell Data Guardian
- Dell Encryption
- ESET® Endpoint Antivirus
- FortiClient® VPN
- F5® BIG-IP® Edge Client®
- Ivanti® Endpoint Manager
- Ivanti® Security Controls (formerly Ivanti® Patch for Windows)
- Lenovo® Device Intelligence
- McAfee® ePolicy Orchestrator®
- Microsoft BitLocker® Drive Encryption
- Microsoft® SCCM
- Nessus Agent
- Pulse Connect Secure
- Symantec™ Endpoint Protection
- VMware Carbon Black Cloud™
- VMware Workspace ONE™
- WinMagic SecureDoc™
- Ziften Zenith
By default, the report includes status-related columns for Microsoft BitLocker Drive Encryption and Microsoft SCCM only. To view information about any other persisted applicationsA third party application that is actively monitored by the Absolute agent. This feature is available only when the Application Persistence policy is activated on a device. Depending on the configuration of this policy, the agent may be able to repair the application if it's non-compliant, or reinstall it if it's missing., you can add additional columns to the report.
You can access the Application Persistence report from the Reports page under Software Assets, or from the Application Health widget on the Dashboard.
The Application Persistence report applies only to devices running a supported version of the Windows operating system. In addition, the Application Persistence policy needs to be activated on each device.
By default, the following filters are used to generate this report:
Agent status is Active and
Platform type is Windows
You can create a customized version of the report by adding filters based on one or more filter criteria. For example, you can filter the report to show only those devices where BitLocker > Status is "Not compliant".
NOTE When you access the report by clicking a link, a graphic, or an app name in the Application Health widget, a filtered view of the report shows. For example, if you click the "Healthy" bar for Cisco AnyConnect in the widget, only the Cisco AnyConnect status columns show and the report is filtered to include Compliant devices only. The report keeps this filtered view until you edit the filters or log out of the console.
Information included on the report
The information collected from each device is organized in the following default columns:
- Device name, which includes the device's device nameThe name assigned to the device in the operating system. For Chromebooks, device name is not applicable and therefore shows as "Chrome" in the Absolute console. and serial numberThe identification number assigned to the device by the device manufacturer. For Windows devices, this value may correspond to the serial number of the BIOS, the motherboard, or the chassis, depending on the manufacturer.
- Last connectedThe date and time when a device's Absolute agent last checked in to the Absolute Monitoring Center.
- UsernameUsername of the user who was logged in to the device when an agent connection occurred. If no user was logged in during the most recent agent connection, the last detected username shows. If you are viewing a report and want to see if a user was logged in during the most recent connection, add the Current Username column to the report. If no user was logged in at the time of the connection, "No Data" or two em dashes (— —) show in the column.
- The following columns for the BitLocker and SCCM applications:
- Status: the detected status of the application
Status details: additional details about the detected status of the application
For Compliant statuses, No Data typically shows in the Status details column. However, if the Absolute agent recently performed a repair or reinstall of the application, and it is now Compliant, the details of that status change show in the column. For Not compliant statuses, the column shows details about the specific components of the application that were checked. If one of the Repair options is enabled, the column shows details about the repairs that were attempted. Troubleshooting non-compliant devices
NOTE To view status information about other applications, add the application's columns to the report.
In addition to Status and Status details, you can view additional AP-related information in the report. Click > Edit Columns and add one or more of the following columns associated with a persisted applicationA third party application that is actively monitored by the Absolute agent. This feature is available only when the Application Persistence policy is activated on a device. Depending on the configuration of this policy, the agent may be able to repair the application if it's non-compliant, or reinstall it if it's missing.:
Events last 30 days
The total number of repairs and reinstallations attempted on the device, for the specified application, over the last 30 days
For any device, hover on the value in this column to open a dialog that separates the total event count into total repairs and total reinstallations.
NOTE You can also view the count of all applications by adding the Events last 30 days column for Application Persistence.
Failures last 30 days
The total number of repairs or reinstallations that failed on the device, for the specified application, over the last 30 days
NOTE You can also view the count of all applications by adding the Failures last 30 days column for Application Persistence.
Repairs last 30 days
The total number of repairs that succeeded on the device, for the specified application, over the last 30 days
NOTE You can also view the count of all applications by adding the Repairs last 30 days column for Application Persistence.
Reinstalls last 30 days
The total number of reinstallations that succeeded on the device, for the specified application, over the last 30 days
NOTE You can also view the count of all applications by adding the Reinstalls last 30 days column for Application Persistence.
The date when the Absolute agent last detected that the application was functioning correctly
The date when the Absolute agent last detected that the application was not functioning correctly
The date and time when the results of the status check were made available in the Absolute console
The status of any attempted repairs
Possible values are:
The date and time when the status of the application was checked on the device
For example, to see if any WinMagic SecureDoc clients were repaired during the most recent status check, add the WinMagic SecureDoc > Repair Status column to the report. If desired, you can then save your changes by creating a custom report. For more information about the data that shows in an application's Application Persistence columns, see the Help topics in Related Topics at the end of this topic.
NOTE When you add an application's Status Details column to the report, you'll notice that the text in the column doesn't wrap. To improve the report's readability, we recommend that you export it.
Sorting report information
By default, the report data is sorted by Identifier, in ascending order. You can change the sort order by clicking a column heading.
Working with the report
Depending on the Absolute licenses associated with your account, and your user role, you may be able to perform some or all of the following tasks on the Application Persistence report:
- Open and view the report
- Search for and view individual devices in the report
- Adjust the columns on the report
- Add or remove filters
- Export the report
- Email the report on a set schedule
- Favorite the report
- Save changes to report filters and columns to create a custom report
NOTE The Application Persistence report is a predefined report. If you make any changes to the report, such as adding report filters, you can't save the changes to the predefined report.
- Request any of the following actions on one or more devices: