Absolute 7.9 Release Notes

This topic describes the software changes included in Absolute 7.9. It also describes the changes included in all hotfixes since the release of Absolute 7.8.

This release introduces performance, security, data integrity, and usability improvements that enhance the responsiveness, reliability, and ease of use of the system. It also introduces enhancements, improvements, and fixes to existing features and functionality.

NOTE  Depending on the Absolute product licenses associated with your account, some of the following software changes may not be available to you.

Features and feature enhancements

Absolute 7.9 introduces a new Home dashboard, new widgets and reports, and streamlined navigation to improve usability and provide a cleaner interface.

If you haven't already done so, click the Explore What's New icon () on the console's quick access toolbar to walk through an overview of what's new in Absolute 7.9.

Improvements and fixes

Absolute 7.9 introduces the following improvements and fixes:


Improvements and fixes


  • Device Name and Username Changed alerts are no longer triggered when new devices are activated.
  • Device Name Changed alerts are now triggered when the device name changes on a dormant device (device's "Dormant" Custom Field is set to Yes).

Android support

  • When you submit a security action, such as a Freeze request, the request is deployed to the Android device in near real time. Previously, it may have taken up to 24 hours for the request to be deployed.

Application Persistence (RAR)

  • A new configuration is now available in the Application Persistence policy for Microsoft SCCM. Select the Report higher versions as Compliant check box if you want a status of Compliant to be returned when all health checks pass but the Absolute agent detects a higher version than the selected version.
  • When an AP policy is persisting Microsoft SCCM , the SCCM Management Server health check no longer fails unexpectedly. The Absolute agent now uses a TCP connection to verify that network connectivity to the management server exists.
  • When the new Absolute license assigned to a policy group does not support AP, the AP policy is now deactivated on the device, as expected.  If the new license supports fewer AP features (for example, "Report only" instead of "Report and Repair"), the AP policy is now correctly configured on each device.


  • Absolute now sends a confirmation email after a user successfully changes their password. Note that this improvement does not apply to accounts with Single Sign-On configured.
  • When you type an incorrect email address on the Absolute Login page and press Enter on your keyboard instead of clicking the Next and Log In buttons, an "invalid credentials" error message now shows.

Bulk Device Action

  • You can now successfully upload a file containing up to 10,000 device identifiers and submit a Cancel Freeze request or an Unfreeze request.

    NOTE  This issue and its associated fix apply to accounts configured with the Classic version of Device Freeze only.

  • To avoid performing a device action on unintended devices, the wildcard search option is no longer supported in uploaded files of Serial Numbers or IMEIs.

Chromebook support

  • When you submit a security action, such as a Freeze request, the request is deployed to the Chromebook device in near real time. Previously, it may have taken up to 24 hours for the request to be deployed.

Device Freeze (Classic version)

  • When the status of a Scheduled Device Freeze request changes, email notifications are now sent to all specified email recipients.
  • You can now submit a request in the Absolute console and successfully unfreeze a device that was frozen by a Scheduled Device Freeze.

Device Freeze (Absolute 7 version)

  • Previously, after entering an Unfreeze Code on a Windows device, the device remained frozen in some cases. This issue is now fixed.

Device Groups

  • After you filter a device list in a device group and click a device's Identifier, the device's Device Details now opens as expected and you can navigate to the various Device Details tabs.

Device Usage

Hardware Data Collection


  • The following data points are now detected on Mac devices and shown in reports and on the device's Device Details > Hardware page:


  • Disks
    • Description
    • ID
    • Firmware Revision
    • Disk Index
    • Model
  • Disks (continued)
    • Manufacturer
    • Size
    • Media Type
  • Volumes
    • Mount Point
  • A Mac device's Hard Drive Free Space field now shows the correct number of bytes in reports and on the device's Device Details > Hardware page. Previously, some Mac devices showed 0 bytes.


  • After a device successfully connects to the Absolute Monitoring Center, the device's last detected geographical location is now immediately available in the (Classic) Device Location report, the (Classic) Device Location History report, and the device's Device Summary page.



  • To avoid invalid date values, you can no longer type values in the custom date range fields in the Create Device Analytics Report dialog. Use the Calendar picker to enter the date range.
  • When you create a Device Analytics report and select the "All active devices" device group, Disabled devices are no longer included in the report.
  • You no longer need to add all instances of the Memory Serial Number column to a report for all of the columns to show data. Previously, the columns were empty or showed two em dashes (— —) unless all instances of the column were added to the report.

User Management

  • For new users who are assigned the Administrator or Security Administrator role, you can no longer assign a specific Classic device group to each user; the All active devices device group is now assigned by default and can't be edited. When you attempt to edit an existing Administrator or Security Administrator that is assigned to a Classic device group, you need to either assign a non-administrator role or assign the All active devices device group.
  • Role lists are now sorted in alphabetical order in all areas of User Management.
  • You can now create a custom role that includes any of the following special characters: .(period), ?, /, \, and #.