Absolute 7.20 Release Notes
This topic describes the software changes included in Absolute 7.20. It also describes the changes included in all hotfixes since the release of Absolute 7.19.
This release introduces performance, security, data integrity, and usability improvements that enhance the responsiveness, reliability, and ease of use of the system. It also introduces enhancements, improvements, and fixes to existing features and functionality.
To view the software changes introduced in this release that apply to the Absolute agent, see the Absolute agent release notes: Version 7.20.
NOTE Depending on the Absolute product licenses associated with your account, some of the following features, enhancements, and fixes may not be available to you.
Features and enhancements

For accounts with Absolute Control or Absolute Resilience, this release introduces a new and improved offering of the End User Messaging feature.

The new Send Message device action lets you send messages to your device users to share important news and announcements or to solicit feedback or other information. Messages can be displayed in a dialog or as a full screen message and you can schedule them for a future date, if desired.
You can enhance your messages with an image and basic text formatting. You can also use Custom Device Fields to insert device information in a message or to store message responses from your device users.
After you submit a new Message request, you can track its progress in Action History.

In the Settings > Message area, you can create templates for the messages that you send most often. Message templates are available for selection when a user creates a Send Message request. Users can also save a message as a template while they're creating a new request.
To help you get started, the following message templates are available by default:
- Device Geofence Alert
- Windows Patch Reboot Reminder

For accounts with an activated Web Usage policy, a new report is now available.
The Web Subscriptions report helps you understand the return on investment of your current website subscriptions. After you've set up the report by adding details about your current website subscriptions, you can compare the usage of a website against the cost of its subscription.

The version 3 API offers a simplified authentication mechanism. The new authentication mechanism allows you to leverage open source libraries for signing your API requests. The version 3 API supports authentication using both asymmetric and symmetric encryption. Error responses have been improved and the API documentation has been updated.
The API Token Management page has been improved with a number of enhancements, including:
- expiry dates for API tokens
- the ability to limit which IP addresses can be used access to the APIs
- support for authentication using asymmetric keys

This release introduces the following enhancements to the Reports area of the console:

The following enhancements are now available:
- The Report page's sidebar now includes three new views:
Absolute: shows a list of all predefined reports A report that is available by default for all customer accounts. You can access your predefined reports in Absolute view of the Reports page. Also see "user-defined report". that are available to you
My Reports: shows a list of all user-defined reports A report created using the Save As report option to save your report customizations to a new report. User-defined reports show in My Reports view of the Reports page. Also see "predefined report". that you've created (previously labeled Custom)
Shared with me: shows a list of the reports that other users have shared with you
For more information about this new feature, see the next section, Sharing reports.
-
On any page that shows a list of reports, you can now hide the report description and other details by switching from Detailed view
to Collapsed view
.

You can now share your customized reports with other users.
My Reports view shows the reports that you can share. To see the reports that other users have shared with you, go to Shared with me view. All shared reports are indicated by a icon.
You can share a report in the following ways:
- From My Reports view, click the report's
icon.
- From an open report, click
> Share.
You can also share a report while you're scheduling it.
By default, shared reports are read-only and are available to all users in your account; you can't select individual users to share a report with. When you edit a report that you've shared, the report is automatically updated for all other users.

You can now create your own custom view of a predefined report A report that is available by default for all customer accounts. You can access your predefined reports in Absolute view of the Reports page. Also see "user-defined report"..
After you update a predefined report's filters, columns, and/or sort order, you can now use the > Save option to save your changes to the predefined report. Your custom view persists until you revert to the report's default settings using the new
> Reset to default option. Previously, any changes to a predefined report were retained for the current user session only.
These enhancements are also available on the following pages in the Assets > Devices area:
- All Devices
- Missing Devices
- Reported Stolen

This release introduces the following enhancements to the History area of the console:

After you submit a Send Message request for one or more devices, you can track its progress in Action History.
Send Message requests that are scheduled for a future date show in a new section on the sidebar called Scheduled. These requests have a status of Pending or Ready.
After you open a Send Message request:
- You can view more information about the device by clicking anywhere in the device row to open the Device Overview dialog. This dialog shows the device's encryption status, last connected date and time, and the message response, if applicable. Learn more
- You can resend a message to one or more devices. Learn more

The following events are now logged to Event History:
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|

Application Persistence policies, which collect information about the functional status of third party applications installed on your Windows devices, now support persistence of the following applications:
-
BlackBerry® CylancePROTECT® Learn more
-
Cisco Umbrella® Roaming Client Learn more
-
Ericom ZTEdge™ Learn more
-
Kaseya® Agent Learn more
-
ManageEngine® Desktop Central Learn more
-
Qualys Cloud Agent Learn more
-
SparkCognition™ EPP Learn more
-
Symantec DLP Learn more
-
Teramind Agent Learn more
-
Utopic Persystent Learn more
All newly added applications support file hosting.

This release introduces the following enhancements to Application Persistence file hosting:

As part of Application Persistence file hosting, you can now delete unused files. Unused files include files that are not being used in any Application Persistence policy, files that are linked to an Application Persistence policy that is configured for Report only, or Report and repair, and files that are linked to an Application Persistence policy that is configured for Report, repair, and reinstall, or Report and reinstall, but is inactive.

Previously, you could only upload Application Persistence files that were 500 MB or smaller. The file size limit has been increased to 700 MB.

You can now upload Application Persistence installers to the Absolute console for the following applications:
- Dell Encryption
- FortiClient® VPN
- Ivanti® Endpoint Manager
- Symantec Endpoint Protection
- VMWare Horizon® Client

The following enhancements have been added to the Dashboards area of Absolute Insights for Endpoints:
- A new dashboard, Device Login - IT Dashboard, is now available. Use it to review device login and unlock events during a specified time range.
- The Executive Summary dashboard now includes a Unique Device Name Count visualization, which shows the total number of unique Device Names detected in your account.
- The Anti-Malware and Encryption Status - Risk and Compliance Dashboard now includes a Not Encrypted Devices by Week visualization. This vertical bar chart shows the change in not encrypted devices week over week.
- The Application Health Status - IT Dashboard now includes a Non-Compliance Week over Week visualization. This vertical bar chart shows the change in non-compliant applications week over week.
- The Application Usage by Device Name data table on the Application Usage - IT Dashboard has been simplified. It now contains only the Device Name and Sum of App Usage columns.
- If a dashboard's Documents Matching Current Search table is exceptionally large (up to 25 MB), you can now successfully download the table in CSV format. Note that if the file size exceeds 25 MB, the download may fail. Filter the dashboard before attempting another download.
Device Usage events are now available in the Discover area of the Elastic console. This enhancement introduces the following docSubType to the dur docType: event. Documents of this docSubType contain the following new fields:
- deviceUsage.eventType
- deviceUsage.hour
- eventTimeStampUtc
NOTE These enhancements were introduced in two Absolute 7.19 hotfixes that were released on March 9, 2022 and April 5, 2022.

A new and improved Connector is now available for download from the ServiceNow Store.
The new Absolute Connector provides ServiceNow users with:
- real-time access to Absolute asset data for computers with out-of-date or inaccurate data in the CMDB.
-
the ability to submit the following device actions directly from their ServiceNow instance:
-
Freeze
-
Remove Freeze
-
Run Script
-
Unenroll
-
NOTE If you are currently using the Absolute ITSM Connector to integrate Absolute with your ServiceNow instance, we recommend that you upgrade to the new Absolute Connector.
Features at end-of-life

Classic software reports have been retired. This includes all reports that were previously available under Software Assets on the Classic Reports page.
If you have not yet activated the Installed Applications policy, we recommend that you do so now. You can then open the following pages and reports to view information about the applications installed on your devices:
- Assets > Applications page
- Reports > Installed Applications report
- Applications page in a device's Device Details
Improvements and Fixes
Absolute 7.20 introduces the following improvements and fixes:
Feature/Area |
|
---|---|
Absolute agent |
|
Anti-Malware |
|
Applications |
|
Application Persistence |
|
Assets |
|
Authentication |
|
Chromebook support |
|
Dashboard |
|
Device Details |
|
Endpoint Data Discovery (EDD) |
|
Freeze
(Absolute 7 version) |
|
In Full-Disk Encryption Status reports and pages:
|
|
Geolocation |
|
History > Events |
|
Insights |
This issue is now fixed. |
Investigations |
|
Language support |
|
Reports
|
|
Rules |
|
User Management and permissions |
|