Downloading the Absolute Control® mobile app

Depending on the Absolute product licenses associated with your account, the mobile app may not be available.

The Absolute Control® mobile app lets you view and protect your devices even when you're away from your desk.

After you download the app, you can perform the following actions directly from your Apple or Android smartphone:

• Search for a device by:

  • Device name The name assigned to the device in the operating system. For Chromebooks, device name is not applicable and therefore shows as "Chrome" in the Secure Endpoint Console.
  • Serial number The name assigned to the device in the operating system. For Chromebooks, device name is not applicable and therefore shows as "Chrome" in the Secure Endpoint Console.
  • Absolute Identifier The unique Electronic Serial Number (ESN) assigned to the Secure Endpoint Agent that is installed on a device.
  • Username Username of the user who was logged in to the device when an agent connection occurred. If no user was logged in during the most recent agent connection, the last detected username shows. If you are viewing a report and want to see if a user was logged in during the most recent connection, add the Current Username column to the report. If no user was logged in at the time of the connection, "No Data" or two em dashes (— —) show in the column.
  • Operating system The name and version of the operating system detected on a device. The operating system is software that manages the software and hardware installed on a computer and allows programs and services to run. It is responsible for the basic operations of a computer system.

• View the following information about a device:

  • Device location (map view)
  • Device name
  • Serial number
  • Absolute Identifier
  • Username
  • Make The manufacturer of a device. and model The name assigned to the device in the operating system. For Chromebooks, device name is not applicable and therefore shows as "Chrome" in the Secure Endpoint Console.
  • Last connected The date and time when a device's Secure Endpoint Agent last checked in to the Absolute Monitoring Center. date and time
  • Device location (city, country) and the detection date
  • Policy group A collection of devices to which a set of policies are applied.
  • Name and version of the detected anti-malware product
  • Name and status of the detected full-disk encryption product
• Freeze a device

• Unfreeze a device

  Freeze security actions are available only if your user role is granted Perform permissions for Freeze and Remove Freeze.

Downloading the app

To download the Absolute Control mobile app, visit the Apple App Store or the Google Play Store from your mobile device and search for Absolute Control.

The Absolute Control mobile app is supported on devices running one of the following OS versions:

• iOS 12 and higher
• Android 7 and higher