Canceling actions

To cancel Device Actions for devices in the request the devices must have an Action status of Pending or Ready.

For Send Message requests, you can attempt to cancel a request when the device has an Action Status of Processing. Once the request is canceled, the message no longer appears on the device.

NOTE  Requests that are Pending Approval can only be canceled by the user that created the request.

For devices in the request that have an Action status of Failed, Processing, Completed, and Succeeded, the request has already been sent to the device and the request can't be canceled.

For devices in the request that have an Action status of Canceled, the request has already been canceled for the device.

If the prerequisite is met, you can select a Device Action request and attempt to cancel the request.

To cancel all Pending actions in a request

1. Log in to the Absolute console as a user with Perform or Run permissions for the Device Action you want to cancel.
2. On the navigation bar, click and click Actions.
3. Select the Device Action request from the list of actions.
4. Hover on the Pending section of the progress bar in the request summary and click Cancel request.

5. [Optional] To see updates for the Device Action request, refresh the page by doing one of the following:

   • Click in the results grid header
   • Leave the Actions page and return
   • Use your browser's refresh button

Absolute attempts to cancel the Device Action on eligible devices in the request. View information on the Cancel request for a specific device on the Events page.

If the prerequisite is met, you can cancel the Device Action request for specific devices by selecting them from the devices in the work area.

To cancel a Device Action request for specific devices

1. Log in to the Absolute console as a user with Perform or Run permissions for the action.
2. On the navigation bar, click and click Actions.
3. Select the Device Action request from the list of actions.
4. In the work area, use the search field or filters to find the devices with an action you want to cancel.
5. Select each device. To select all devices in the request details, select the Select All check box in the results details header. You can select up to 10,000 devices.
6. Click Cancel.

7. [Optional] To see updates for the Device Action request, refresh the page by doing one of the following:

   • Click in the bottom left of the page
   • Leave the Actions page and return
   • Use your browser's refresh button

Absolute attempts to cancel the Device Action on the selected devices. View a device's Cancel request events on the Events page.