Re-inviting users

This topic is not applicable when SCIM integration is enabled. Users are managed in your IdP.

There are times when a user you add to your account may not respond to the emailed invitation within the 30-day deadline. In such cases, you can re-invite that user to Absolute.

To re-invite a user:

  1. Log in to the Secure Endpoint Console as a user with Manage permissions for Users.
  2. Go to the Users area.
  3. From the list of all users in your account, click the link for the user you want to re-invite.

  4. On the Edit User page, click Resend Invitation Email.

    If the Resend Invitation Email button is not available, the user has already logged in.

Note that the content included in the invitation email depends on your IdP:

  • Absolute IdP (default authentication method)

    The invitation email enables the user to create a password for their newly created user account. The user opens the email and clicks Create Password. On the Create Password page, the user enters a password, enters it again, and clicks Create Password. The user can then log in to the Secure Endpoint Console using their new password.

    User passwords must be between 8 and 64 characters in length and must include at least 2 alphabetic characters and 1 special character. Passwords can contain any printable ASCII characters, including spaces and Unicode characters. Reuse of the user's last 5 passwords is not permitted.

  • Third party IdP (SSO)

    The invitation email informs the user that a user account has been created for them, and they can access the Secure Endpoint Console by logging in to their corporate network.