Viewing the status of Application Resilience policies

Depending on the Absolute product licenses associated with your account, Application Resilience policies may not be supported, or the number or type of applications that you can configure may be limited. For example, for policy groups assigned an Absolute Ransomware Response license (base or add-on), you can activate policies for up to two (2) Endpoint Management or Endpoint Protection applications only.

Application Resilience™ is a key feature that monitors the health of select third party applications installed on the Windows devices in your Absolute account. More specifically, it allows you to validate and maintain the resiliency of these applications in the following ways:

  • Report on the functional status of the application's essential components
  • Determine if the device is compliant by comparing the current state of the application with the desired state (as defined in the Application Resilience policy configurations)
  • Repair components that are non-functional or non-compliant (for most applications, requires Absolute Resilience license)
  • Reinstall the application if it was removed or failed to be repaired (for most applications, requires Absolute Resilience license)

To learn more about Application Resilience, visit the Learning Hub. To access the Learning Hub, click (Help and Support) on the quick access toolbar and then click Resources > The Learning Hub.

The Policies > Resilience page shows the third party applications that you can monitor by activating the Application Resilience policy.

Applications that required PowerShell to run health checks are not supported on devices running Windows SE 11.

The following icons indicate the status of each application:

Status icon Meaning
The Application Resilience policy for this application is activated in at least one policy group.
The Application Resilience policy for this application is available for activation in one or more policy groups.

Based on the Application Resilience modules enabled for your account, the application is not currently available for activation.

For more information about the third party application, click the link to the application's product website in the work area.

For more information about adding the ability to activate a supported third party application, contact your Absolute Sales representative, or call Absolute Sales at 1 877 660 2289.

To view the status of the application's Application Resilience policy in your policy groups:

  1. On the navigation bar, click Policies > Resilience.
  2. On the Resilience sidebar, click the application name.

All of the policy groups that have a previously configured policy for the application show in the work area. This includes both activated and deactivated policies. The status of the Application Resilience policy in each policy group shows under the policy group name.

The current policy configurations set for the application also show.

To configure an application's Application Resilience policy in your account's policy groups:

  1. On the navigation bar, click Policies > Resilience.
  2. On the Resilience sidebar, click an application name to open it in the work area.

  3. Do one of the following:

    • To change the policy configurations for an application in a particular policy group, click Configure next to the policy group name.

    • To create a policy for a policy group that hasn't been previously configured:

      • If at least one policy group has been configured for the application, click Add Policy Configuration. The Policy Groups area opens.
      • If no policies groups have been previously configured for the application, go to Policies > Policy Groups.

  4. Configure the Application Resilience policy.

The Application Resilience policy is configured and an App resilience policy changed event is logged.

To change the activation status of an application's existing Application Resilience policy:

  1. On the navigation bar, click Policies > Resilience.
  2. On the Resilience sidebar, click an application name to open it in the work area.

  3. Do one of the following:

    1. Click Activate next to the policy group name.

      If the policy configuration uses uploaded files, the files are validated. If a previously uploaded file has been removed, the application's policy configuration dialog opens. Either upload the required files or provide the information to host the installer yourself.

    2. On the Activate Policy dialog, click Activate. The policy is activated using the current policy configurations set for the application.

    If an Absolute Ransomware Response license (base or add-on) is assigned to the policy group, you can activate up to two (2) policies. After two policies are activated, all other Activation sliders are disabled.

    1. Click Deactivate next to the policy group name.
    2. On the Deactivate Policy dialog, click Deactivate.

The policy activation status is updated and an App resilience policy activated or an App resilience policy deactivated event is logged.