Application Resilience policies for Secureworks Taegis Agent
You can activate an Application Resilience policy for Secureworks® Taegis™ Agent to collect information about the functional status of Secureworks Taegis Agent installed on your Windows devices and view the results in reports. You can also configure the policy to attempt to repair or reinstall the application.

Application Resilience policies for Secureworks Taegis Agent are supported on devices running:
- a supported version of the Windows operating system
-
PowerShell version 5.1 or higher
Due to PowerShell restrictions imposed by Microsoft, Application Resilience isn't supported for this application on devices running Windows 11 SE.
-
one of the following versions of Secureworks Taegis Agent:
-
1.0.x or higher
Significant software changes in higher versions may cause health checks to become invalid.
-

In addition to checking the version, the following table describes the health checks performed:
If you select Report higher versions as Compliant, higher versions report Compliant without running health checks.
Component | Test performed | ||
---|---|---|---|
Services | Installed | Running | Signed by |
Taegis Agent (TaegisSvc.x64.exe) | P | P |
One of the signers entered in the policy configuration By default, Signers contains "SecureWorks Inc". |
Application name | |||
The application uses the following name:
|

You can configure an Application Resilience policy for Secureworks Taegis Agent to enable the Application Resilience (RAR) component A lightweight software component of the Secure Endpoint Agent that detects the status of third party applications installed on a device. The component may also attempt to repair the third party application if it is non-compliant. The RAR component is deployed on a device only when the device is associated with a customized policy group and that policy group's Application Resilience policy is activated. to repair Secureworks Taegis Agent if it's not functioning, or reinstall it if it's missing or can't be repaired.
Depending on the Absolute product licenses associated with your account, the Report and repair and Report, repair, and reinstall options may not be available.
The RAR component of the Secure Endpoint Agent can respond to the following issues:
Issue | Resolution |
---|---|
Repair | |
The Taegis Agent (TaegisSvc.x64.exe) service isn't running |
The RAR component restarts the service. |
The Taegis Agent (TaegisSvc.x64.exe) service isn't installed and the service's executable can be detected on the device |
The RAR component reinstalls the missing service. |
Reinstall | |
The Taegis Agent (TaegisSvc.x64.exe) service isn't installed and the service's executable cannot be detected on the device |
The RAR component downloads and installs the configured version of the application. |
Secureworks Taegis Agent failed to be repaired, or the expected version isn't installed |

The installer:
-
must be an MSI file
-
can have any file name

The RAR component looks for the following files names when checking pre-cached installers:
Component | File name |
---|---|
Installers | TaegisAgent.msi |

Before you activate an Application Resilience policy, you need to configure the policy. You need to configure the application version in addition to the settings in Configuring Application Resilience policies.
To configure the application version:
Under Secureworks® Taegis™ Agent version, enter the version of Secureworks Taegis Agent you expect to be running on your devices.
- The target version must be a sequence of digits separated by a period.
- You can use wildcard "*" characters after the minor version number, for example, 1.0.* or 1.0.42.*.
Make sure the version you are entering is consistent with version 1.0.x or higher.
If you selected the Report, repair, and reinstall option, you also need to configure these settings in addition to the settings in Configuring Application Resilience policies.
To configure the Secureworks Taegis Agent specific settings:
-
[Optional] To only reinstall the application if it's missing, select the checkbox next to Do not reinstall or upgrade if the app is already installed. When this option is selected, the application is not reinstalled when either of the following conditions apply:
- The application version is lower than the expected version.
- The application can't be repaired.
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[Optional] Under Additional installation commands, enter the applicable installation command-line parameters to configure any settings not covered by the policy configuration. For example, include the Registration Key and Registration Server parameters, if required:
REGISTRATIONKEY=<registration key> REGISTRATIONSERVER=<registration server>
For more information on available parameters, see the Secureworks documentation.