Application Resilience policies for Dell Data Guardian

You can activate an Application Resilience policy for Dell Data Guardian to collect information about the functional status of Dell Data Guardian installed on your Windows devices and view the results in reports. You can also configure the policy to attempt to reinstall the application.

Application Resilience policies for Dell Data Guardian are supported on devices running:

  • a supported version of the Windows operating system

  • PowerShell version 5.1 or higher

    Due to PowerShell restrictions imposed by Microsoft, Application Resilience isn't supported for this application on devices running Windows 11 SE.

  • the following version of Dell Data Guardian:

    • 2.0.x

In addition to checking the version, the following table describes the health checks performed:

Report higher versions as Compliant is not available.

Component Test performed
Services Installed Running Signed by
  • Dell Data Guardian (Xendow.Service.exe)
  • Dell Data Guardian Loader (Xendow.Service.Loader.exe)
 P P

One of the signers entered in the policy configuration

By default, Signers contains "Dell Inc".
Drivers Installed Running Signed by
  • Xendow Redirector (XendowFlt.sys)
  • XendowCFS (XendowCFS.sys)
  • Dell Data Guardian Enhancement (XendowSCF.sys)
  • Xendow Transport Monitor (XendowWFP.sys)
 P P

One of the signers entered in the policy configuration

By default, Signers contains "Dell Inc".
Registry keys Exists Value name Data
  • HKLM\SOFTWARE\Dell\Data Guardian
P HasActivated 1
Application name

The application uses the following name:

  • Dell Data Guardian

You can configure an Application Resilience policy for Dell Data Guardian to enable the Application Resilience (RAR) component A lightweight software component of the Secure Endpoint Agent that detects the status of third party applications installed on a device. The component may also attempt to repair the third party application if it is non-compliant. The RAR component is deployed on a device only when the device is associated with a customized policy group and that policy group's Application Resilience policy is activated. to attempt to reinstall Dell Data Guardian if it's not functioning or missing.

The Report and repair option isn't supported. Depending on the Absolute product licenses associated with your account, the Report, repair, and reinstall option may not be available.

The RAR component of the Secure Endpoint Agent can respond to the following issues:

Issue Resolution
Reinstall

Downgrades are not supported. If the version installed on a device is higher than the expected version, no action is taken.

One or more of the following services aren't running or aren't installed:

  • Dell Data Guardian (Xendow.Service.exe)
  • Dell Data Guardian Loader (Xendow.Service.Loader.exe)

If the application is installed, the RAR component uninstalls it. After the application is uninstalled, or if the application wasn't installed, the RAR component downloads and installs the configured version of the application.

A device restart is required after the application is uninstalled. The Secure Endpoint Agent doesn't force the device to restart, so a status of Not Compliant continues to show in the Application Resilience reports until the device user performs a restart and the configured version of the application is downloaded and installed. You can review the report's Status details to determine if a restart is required.

To successfully install Dell Data Guardian, Microsoft .NET Framework 4.5.2 or later must already be installed on the device.

One or more of the following device drivers aren't installed, or aren't functioning correctly:

  • XendowFLT.sys
  • XendowCFS.sys
  • XendowSCF.sys
  • XendowWFP.sys
The expected version of Dell Data Guardian isn't installed

You can add a 32-bit installer, a 64-bit installer, or both. The installers:

  • must be EXE files

  • can have any file name

The RAR component looks for the following files names when checking pre-cached installers:

Component File name
Installers DDG_setup.exe

If you selected the Report, repair, and reinstall option, you also need to configure these settings in addition to the settings in Configuring Application Resilience policies.

To configure the Dell Data Guardian specific settings:

  1. In the Name of Dell Data Guardian Server field, enter the fully qualified hostname of the server (for example, myserver.example.com).
  2. Do one of the following:
    • If the policy group contains devices belonging to users who are members of the enterprise, leave the Enterprise (Internal) users checkbox selected.
    • If the policy group contains devices used by external users, clear the checkbox.